Terms & Conditions

You must agree to the following terms and conditions to use this website. We may revise and update these terms and conditions from time to time and you are responsible for periodically reviewing the most current version on this website. In this document "the CMS" refers to XT-CMS (the software, system and files).

CMS Server/Host Requirements

The CMS requires PHP 5.6 or higher and an ioncube or sourceguardian loader on the server to run.

Please download and install the free trial version before purchasing a license to ensure you can run the CMS on your server.

Approximately 20mb free space is required to install and run the CMS. Additional space is required for your content data, themes, images and backups etc.

Visit the support forum or contact us directly if you have any questions or need help installing the CMS.

CMS Licenses

A domain license permits you to use the CMS on one live internet domain name only. There is no limit on the number of CMS installations you can have on the licensed domain and it's sub-domains. You can request to have your domain license changed and associated with a new domain name up to a maximum of 3 times. License changes may incur a nominal administration cost, this is to prevent abuse and to cover the admin costs associated with generating the new license file.

A developer license permits you to use the CMS on one server IP address only. There is no limit on the number of CMS installations you can have on the licensed server IP address. You can request to have your developer license changed and associated with a new IP address up to a maximum of 3 times. License changes may incur a nominal administration cost, this is to prevent abuse and to cover the admin costs associated with generating the new license file.

The trial version can be run on any website for free but only allows a limited number of categories, products and articles to be added.

CMS Support

In addition to providing free email support to all customers we also provide a number of online support resources which can be accessed from our support page.

Developer assistance is our supplementary support service where we provide remote assistance for the CMS and priority email support for 30days only. This service can be purchased/renewed anytime as needed.

Supported Languages

The default supported language in XT-CMS is English. It is possible to edit the CMS language files and add language files; check out our community support forum for more on this. Please note we can only offer support in English.

Technical

Websites are susceptible to technical difficulties, crashes and down time. We use our best efforts to maintain a consistent online presence, but cannot guarantee a continuous and uninterrupted service. We reserve the right to suspend, terminate or cease the services offered by this website and access to this website temporarily or permanently at any time without prior notice.

Refund Policy 

You may return the software and licenses and receive a refund if all of the following apply: (a) You have verified that your online web server meets the systems requirements; (b) The domain you are running the CMS on is a live internet domain; (c) We have been unable to install the CMS on your server pursuant to a service agreement between you and XT Creative.

Refunds will only be granted up to 30 days from purchase.

Before purchasing a domain license please download and install the trial version to ensure you can run the CMS on your server. Please visit the support forum or contact us directly if you have any questions or need help installing the CMS.

This refund policy does not affect your statutory rights.

Privacy Policy

All personal details submitted via the website or by email associated with the website are used by us solely in the operation and management of the website and are also used to allow us to provide you with information on the services and products we provide.

Personal information will not be disclosed by us to any third party except where it is necessary for us to do so as part of providing a service or product to you e.g. arranging delivery of a product, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We may collect information about your visit to the website either directly or by using third party website/software for analytical purposes, so as to help us improve website content, navigation and our products and services as a whole for new and returning visitors. We may use your personal information to contact you in relation to the website and related services or in relation to other services or products provided to you by us. We may access and/or disclose personal information to a) comply with taxation and government processes b) comply with law or legal processes c) protect and defend the rights of the company and the website.

Our website may contain links or embedded content from other third party websites. If you follow a link, interact with or submit data to any of these websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any activity you carry out on those websites. Please check these policies before you submit any personal data to these websites. We do not accept any responsibility or liability for any activity or information you may submit to any third party website.

The transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. We will take reasonable steps to provide a secure website and to protect your personal data against unauthorised access.

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