Order Invoices

On the order invoice page you can view the invoice for a particular order. The customer can also view invoices for their orders from within their account area with the exception of any pending orders. The admin and customer invoice pages are for the most part the same with the exception of extra links on the admin view for modifying.

Emailing Invoice to Customer 

To email a user about their order click on their email address. This will open the email user page with a contact form containing an email message template pre-populated with their order information and a link to view their invoice.

Pay-Now Link

If the order status is unpaid a Pay Now link is displayed on the invoice so the customer can easily pay through one of the payment options on your website.

Printing/Downloading an Invoice

At the top of the page there is a link to view the invoice on a print friendly page. Simply print the invoice page from your browser as you would any web page. If you have a print-to-pdf software installed on your computer you can also save a copy of the invoice as pdf to your computer.

Modifying an Order/Invoice

To modify the customer details or products/prices simply click the modify order link at the top of the page. To change your invoice header or footer go to Admin -> Settings -> Orders.

Pro-Forma/Pending Invoices

To create a pro-forma invoice simply set it’s status to pending. Pending invoices use a different invoice footer which you can set in Admin -> Settings -> Orders. Pending invoices are not listed in a customers account area but you can still email them a link to view the invoice directly if you want to.

CMS Help - Orders - Order Invoices